Reference

kompastoto Privacy Policy: Your Data, Clearly Explained

Your account profile, phone verification, wallet records and device activity each have a defined place in our Privacy Policy.

Account dataWallet recordsCookie choicesAccess requests

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How DANA And QRIS Data Fits

kompastoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details needed to create and maintain your account, including your name or chosen account details, phone verification status, login events and support conversations. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we record transaction references and

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status so a receipt can be matched to your account; we do not need your wallet password. Device type, browser settings and security signals may also be logged when you sign in. We keep these records for the period needed for account service, dispute handling and
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legal duties. Access to the service depends on local law, and our policy applies where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT FOR PRIVACY

Get Help With A Data Request

A clear contact route helps when you want to ask about account data, a wallet reference or a cookie choice.

DATA HANDLING PRACTICE

Cookies, Security And Retention

We handle Privacy Policy requests as account matters rather than open public conversations. Our systems use login checks, phone verification and device signals to reduce mistaken access, while cookies help remember session…

Account details

We use the details you submit during account opening and phone verification to identify your account, confirm requested changes and connect support replies to the correct customer record.

Transaction references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us reconcile status and receipts. They do not give us access to your wallet PIN or banking password.

Mobile cookies

On a mobile browser, cookies can preserve a session and selected settings. Clearing browser cookies may sign you out and remove those preferences, but it does not erase account records.

Login protection

We compare phone verification, login events and device signals when account access looks unusual. This supports account security without treating a device signal as proof of identity by itself.

Record retention

We retain account, support and transaction records for the time needed to provide service, resolve disputes, protect the account and meet legal duties. Retention can differ by record type.

Change requests

You can ask us to correct inaccurate account data or explain how a record is used. Send the request through account help with enough detail for us to verify ownership.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often from Indonesian customers before account access. They cover wallet records, cookies, phone verification, retention and requests to see or change personal data. If your question is specific to a receipt or login event, the account help path can locate the relevant record after ownership checks.

It covers account details, phone verification, login events, device signals, cookies, support messages and transaction references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Phone verification helps connect an account request to the correct account and supports access checks. We may use its status when you request a correction, data copy or account help.

No. Our records contain payment references and status needed for reconciliation, not your DANA or QRIS PIN. Never send a wallet PIN, banking password or one-time code to support.

Yes. Use the signed-in account help path, state that you want a data copy and provide your registered phone detail. We verify account ownership before preparing a response.

Send a correction request through account help with the affected field and the accurate replacement. We may ask for an ownership check, and some records must remain unchanged for legal or transaction reasons.

Cookies can keep your mobile browser session and selected settings available. Clearing them may sign you out or reset preferences, while account, support and payment records remain stored separately.

Yes. Service access and eligibility depends on local law. Our Privacy Policy applies where local law permits, and you should check the rules that apply in your Indonesian location.

kompastoto Privacy Policy: Your Data, Clearly Explained

Get Help With A Data Request

Cookies, Security And Retention

Account details

Transaction references

Mobile cookies

Login protection

Record retention

Change requests

Privacy Policy Answers For Your Account

01 What does the kompastoto Privacy Policy cover?

02 Why does Privacy Policy mention phone verification?

03 Does kompastoto store my DANA or QRIS PIN?

04 Can I request a copy of my account data?

05 How can I change incorrect personal data?

06 How do cookies affect my mobile access?

07 Does access under this Privacy Policy vary by location?

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